FAQ
What is MartialArtsSupplements.com all about?
MartialArtsSupplements.com is really about providing quality vitamins and supplements that benefit all martial artists ranging from intense professional mma fighters to mixed martial arts enthusiasts. Our content, products and customer service range to all martial artists whether they practice kung fu, wushu, karate, taekwondo, tai chi, judo, jiu jitsu, muay thai, mixed martial arts or any other style.
For more information read our About Us.
Why buy from MartialArtsSupplements?
MartialArtsSupplements.com specializes in martial arts nutrition. Unlike other martial arts suppliers we focus our time and expertise on finding you top quality vitamins most suitable for your martial arts needs. We pride ourselves on providing high quality supplements that will fit your MMA fighting or martial arts training needs.
Where is my order? When will it arrive?
Rest assured that your order of shoes and/or gear is on its way. Promptly after you place your order- either the same day or the next business day we process your order and send it to shipping. The shipping department sends it off via standard shipping so it arrives roughly 2-7 business days after it is shipped out. Feel free to email us if 7 business days has passed and you have not received your order. We hate waiting too!
Why bother taking supplements?
During our natural growth and progression in martial arts we must go through various stages of training. No matter how much you train you will put a natural wear and tear on your joints, bones, and ligaments. It is always wise to prevent injury or unnecessary stress on your body. Our supplements can help you reduce that added wear and tear by providing you with nutrients needed to help your body recover fully and effectively.
Also even if we are generally healthy people, in our daily lifestyle it is difficult to get ALL of the recommended vitamins and nutrients to our body through the food we eat alone. This is why taking supplements in addition to eating healthy is the perfect combo for martial artists.
How can I save on shipping costs?
We offer a flat rate for shipping so combine and order multiple items at one time to save on shipping!
Get FREE SHIPPING on orders over $100.
Do you ship internationally? Do you ship outside of the United States?
At the moment our policy is to primarily ship within the US and Canada. Canada shipping may require $3.50 to our flat rate. We don’t want to charge for shipping, but shipping internationally is a little bit more for us as well.
What is your return policy?
Because we strive for customer satisfaction and to find you the most appropriate fit in martial arts nutrition, if you are unsatisfied with our products for any reason send them back within 60 days of your purchase for a full refund on the product. Your order is 100% refundable and satisfaction guaranteed!
Where do I send the return or exchange item and how do I handle shipping?
We have a few shipping locations. Unless otherwise specified by a customer support representative on The MartialArtsSupplements Team, please send all returns and exchanges to 1005 E Las Tunas Dr. #307, San Gabriel, Ca 91776 – Addressed to MartialArtsSupplements.
For shipping – Unless the item shipped to you was a wrong item due to shipping error, all return shipping will be handled by the buyer. We do not have any restocking or processing fees of any nature, however the customer will be responsible for shipping costs.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How do I pay with Credit Card?
I don’t see where it allows me to pay with credit card.
Click the “Continue” link on the payment page. You do not have to log in to paypal.
Forgot your PayPal Password?
Visit this link – https://www.paypal.com/us/cgi-bin/webscr?cmd=_forgot-password&from=PayPal to retrive your password and continue shopping.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Why is my order taking so long?
First of all, your order should be received promptly according to our shipping policy and your location.
However, if you requested a product that is in high demand it will take longer. If for any reason you are concerned about your order and have not received anything within 5-7 business days feel free to email our helpful staff at info@martialartssupplements.com and we will be happy to have someone follow up on the status of your order.
I am a retailer and would like to sell martial arts supplements. Do you sell wholesale?
We do sell health and martial arts supplements wholesale. Please email info@martialartssupplements.com for more info.
I like martial arts so much. Where can I Learn martial arts?
If you happen to be in the Southern California area, (Los Angeles, Hollywood, West LA, San Gabriel, Pasadena) we can refer you to Private Martial Arts Lessons. For more information visit http://www.wushukicks.com/classes
If you are in any other area and are interested in martial arts lessons still feel free to contact us and we will refer you along to any good instructors we know in your area. Thank you!
